RSPH LEVEL 2 Award in Supporting Behaviour Change (Health and Wellbeing)

One day course

Saturday 30th November 2019


9:30 am-4:30 pm



The objective of this qualification is to provide you with the knowledge, confidence and skills to support individuals who are thinking of making a health behaviour change. It will enable you to understand the importance of effective communication in building rapport with individuals.


It will also help you to understand how to work with individuals to increase their motivation to make a behaviour change and explore the factors that hinder and facilitate that change. You will know how to engage with individuals for the purpose of very brief interventions such as Making Every Contact Count (MECC) and develop an action plan with individuals to make and sustain behaviour change.

Summary of Learning Outcomes:


1 Understand how to communicate effectively and build rapport with an individual

  • Outline key elements of listening skills and their application to effective communication and rapport building

  • Identify ways of checking whether an individual has understood a communication and how to address any misunderstandings

  • Outline how to agree an agenda for a behaviour change conversation with a client

  • Outline the importance or respecting and acknowledging an individual’s priorities in relation to their health and wellbeing and their right to refuse advice and information

  • State what should be avoided in behaviour change conversations

2 Understand what can impact on behaviour change and how to explore these factors with an individual

  • Identify models of behaviour change

  • Outline ways in which models of behaviour change can be used to support health behaviour change conversations

  • Describe Reflective and Automatic motivation

  • Identify barriers which can prevent behaviour change

3 Understand how an individual can be supported in thinking about making a lifestyle or health behaviour change

  • Identify the key components of very brief interventions or brief interventions

  • Outline how to present information about what you or your service can provide

  • and in ways appropriate to an individual’s needs

  • Identify what Self-efficacy is and how to support a client to build their self- efficacy

  • Outline how Importance and Confidence scales can support behaviour change conversations

4 Understand how to support an individual to plan for a behaviour change

  • Describe the components of a SMART goal and how to ensure that the goal is effective.

  • Outline ways of evaluating a SMART goal

  • Outline methods of assessing and monitoring an individual’s current health behaviour

  • State why it is important to record information and review it before and after behaviour change


Transforming access to learning and healthcare careers for everyone. 



07980 555 918